Testimonials

Below are just a few comments regarding Roz Townsend's books and services.

LITERATURE
My partner can count on one hand the books he has read in his life (truly!) and he found your book to be right up his alley
so… congratulations!
Jan Donaldson

It’s refreshing to read books about learning that work well with adults.
Chris Jacobs

My whole family has read your 'Learn Really Well' and we think it is great!
Nicolette Maury

‘Read Really Fast’ is fantastic. It’s polished, informative
and simply top class.
Tony Ryan

‘Learn Really Well’ is fabulous – read it totally.
Robyn Henderson

SEMINARS - WORKSHOPS
Speaker Roz is informative, professional and entertaining.
Jill Sweetman
National Speakers Association

Roz, you have a special talent, a dedicated attitude and an excellent knowledge of your subject.
Helen Ruby Toastmasters International

Roz is an amazing speaker.
Deborah Shelton
RTA

MEDIATOR - CONFLICT RESOLUTION
In my role as the Workers Compensation Return to Work Coordinator for a government organization, I am occasionally confronted with a case that requires a specialist approach.

This was the case a few months ago when a conflict arose in a team amongst members resulting in claims for stress that had the potential to become a bitter and protracted case likely to cost both the workers and the employer, both in dollars, lost time and productivity.

After discussing locally the various approaches, it was suggested to engage a qualified mediator as a cost effective and pro active method to resolve this highly charged emotive situation.

After I gained agreement from all the parties to participate in the process I sourced the services of Roz Townsend via the Yellow Pages.

Roz acted very professionally and discussed the situation with all respective parties, gaining their trust and approval to a group mediation meeting, using a no blame approach with Roz acting as the independent convenor. The workers were able to individually talk freely about the incident and the issues preceding the incident. Importantly there was a conscious effort to see the situation clearly, with no preconceptions or bias and to address the issues to move forward productively and for the betterment of the team.

Roz ensured that follow up contact was maintained with the parties and there is now a much more co operative and productive working relationship in this team.

Roz Townsend conducted the whole process in a very professional, confidential manner and based on this I would use her services again should a situation like this again arise in the future.

Paul Thorncraft DHRM, JP

Return To Work CoOrdinator
Rail Infrastructure Corpoation
South/West
Bathurst NSW.

CELEBRANT SERVICES
"In conducting our ceremony, Roz was extremely accepting and pleasant. She
made our day meaningful and happy and had the right amount of light humour
when needed. Roz made our day very real and her personal approach was a
welcome part of the ceremony.was part of the ceremony. Roz would make
anyone's special day memorable and personal."

Sharon kind and Jillian Rayner

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